Effective Date: October 19, 2024

At A-1 VA Ratings, we are committed to protecting your privacy and complying with all applicable laws regarding the collection, use, and safeguarding of mobile phone numbers. This policy explains how we handle your phone number and ensure compliance with regulations such as the Telephone Consumer Protection Act (TCPA).

1. Information We Collect

When you provide your mobile phone number, we may collect the following:

  • Your mobile phone number
  • Your name and email address (if shared)
  • Any additional information you voluntarily provide

2. Purpose of Collecting Phone Numbers

We may use your mobile phone number for:

  • Sending important service-related updates, such as appointment reminders
  • Sharing offers or promotions with your explicit consent
  • Responding to inquiries or service requests

We will not share, sell, or rent your phone number to third parties for marketing purposes.

3. Consent to Communication

By providing your mobile phone number, you consent to:

  • Receiving service-related SMS communications
  • Receiving promotional messages, only if you have opted in

To opt-out of promotional SMS messages, reply “STOP” to any message or contact us directly.

4. Compliance with Laws

We strictly comply with all relevant laws and regulations, including the Telephone Consumer Protection Act (TCPA). This means:

  • We will only send promotional messages with your explicit consent
  • You can revoke your consent at any time
  • We will honor opt-out requests promptly

5. Data Security Measures

We take protecting your personal information seriously and employ the following measures:

  • Secure storage of phone numbers and related data
  • Limiting access to authorized personnel only
  • Regularly reviewing our data protection protocols

6. Your Rights

You have the right to:

  • Opt-out of receiving SMS messages at any time
  • Request access to your personal information
  • Request the deletion of your phone number and other data

To exercise your rights, contact us at [Insert Contact Information].

7. Updates to This Policy

We may periodically update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

8. Contact Us

For questions or concerns about this policy or how we handle your mobile phone information, contact us at:

A-1 VA Ratings
17806 I-10 Suite 300, San Antonio, Texas 78257
210.668.6065
support@a1varatings.com